Your guests trust you with their data. Make sure your systems deserve it.
FortWatch scans your booking engines, POS systems, property management platforms, and guest-facing portals with 11 automated scanners — giving you enterprise-grade security without the enterprise complexity.
What FortWatch Scans for Hospitality
Guest Data Protection
Scan guest-facing portals and reservation systems for CVEs, exposed sensitive files, and weak security headers. Detect vulnerabilities before they turn into a guest data breach that makes headlines.
Booking Engine Security
Run automated vulnerability scans against your online booking platform. FortWatch checks for SSL/TLS misconfigurations, open ports, and known CVEs in the software powering your reservation flow.
POS System Scanning
Identify vulnerabilities in web-facing POS management interfaces across your restaurants, bars, and front desk. Detect exposed admin panels, outdated software, and misconfigured access controls.
Property Management Platform
Scan your PMS for subdomain takeover risks, DNS security gaps, and cloud storage misconfigurations. Protect the system that holds every guest record, payment, and operational detail.
Brand Impersonation Monitoring
Monitor for phishing domains impersonating your hotel or restaurant brand. Detect lookalike domains that could trick guests into entering credit card details on fake booking pages.
AI-Prioritized Remediation
Every finding is ranked by severity and real-world exploitability. Your team gets clear, actionable fix guidance — no security expertise required to understand what to do next.
How It Works
Add Your Assets
Enter your booking engine, PMS, POS admin, and guest portal domains. Setup takes under two minutes.
Automated Scanning
11 scanners run continuously — CVE detection, port scanning, SSL/TLS checks, security headers, sensitive file detection, and brand monitoring.
AI Prioritization
AI ranks every finding by real-world impact. Critical guest data risks surface first, with step-by-step remediation guidance.
Track and Resolve
Track every issue from discovery to resolution. Continuous monitoring alerts you the moment new vulnerabilities appear.
The External Attack Surface of a Modern Hospitality Operation
Hospitality runs on a sprawl of internet-facing systems that rarely sits with one team. A single hotel or restaurant group typically exposes a booking engine or internet booking engine (IBE), a cloud property management system (Opera Cloud, Mews, Cloudbeds, Apaleo), a channel manager wired to OTAs, a guest WiFi captive portal, loyalty and gift-card portals, event and catering inquiry forms, and a marketing site running WordPress with a pile of plugins. Most of this is stood up by third parties, franchisees, or agencies, so subdomains accumulate faster than anyone tracks them: book.brand.com, kiosk.brand.com, a forgotten promo microsite, a staging copy of last year's reservation flow. Each one is a public asset that an attacker can find with the same DNS and certificate-transparency lookups FortWatch uses.
The data behind that surface is exactly what attackers want: cardholder data flowing through reservations and POS, full guest PII (passport and ID scans at check-in, addresses, stay history, loyalty balances), and corporate travel contracts. The recurring failure modes are mundane and external by nature. An admin or management console for a PMS, POS back office, or booking platform left reachable on the public internet. An expired or weak-TLS certificate on a payment or check-in subdomain. A staging environment with a database backup or a .env file containing API keys to the live reservation system. A misconfigured S3 bucket holding reservation exports or ID photos. A subdomain whose CNAME still points at a deprovisioned SaaS or campaign host, ready for takeover.
On top of the infrastructure, hospitality is a prime target for brand-abuse fraud. Guests are conditioned to book through links, so lookalike domains (brand-reservations.com, brand-hotel-booking.net) and typosquats are spun up to harvest card details on fake booking pages and to run fake-front-desk phishing. Domains that send confirmation and folio emails but lack SPF, DKIM, and DMARC make that impersonation trivially deliverable. FortWatch monitors externally for these patterns; what it does not do is replace on-network PCI segmentation testing, inspect POS terminals for card-skimming malware, or act as a full web-application pentest. It maps and continuously watches the public surface so the obvious doors are not left open.
Compliance this supports
How continuous external scanning maps to the frameworks teams in this sector report against.
Booking engines, POS back-office portals, and payment subdomains fall in scope; external scanning continuously checks TLS configuration, exposed admin interfaces, and known CVEs, supporting the quarterly external-vuln-scan and 'no unnecessary exposed services' expectations (Req 6 and 11), though it is not a substitute for a formal ASV scan or on-network segmentation testing.
A 12-property hotel group runs its central booking on a managed PMS, but a regional marketing agency once stood up a seasonal promo site on a subdomain, promo.stayatbrand.com, pointed via CNAME at a campaign-hosting SaaS. The campaign ended, the SaaS account lapsed, but the DNS record stayed. FortWatch's subdomain-takeover scanner flags the dangling CNAME as critical: the target host is unclaimed and re-registrable. At the same time, the DNS scanner notes the group's confirmation-email domain has no DMARC enforcement. An attacker who claimed that subdomain could host a convincing fake booking page on a legitimate brand domain and, with unauthenticated email, send guests 'booking confirmation' messages linking to it to harvest card data, with the brand's own name in the URL. Because the finding lands as a single prioritized issue with the exact DNS record to remove and AI-written remediation steps, the IT manager deletes the record and publishes a DMARC policy the same afternoon, closing the takeover path before it is exploited.
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