Need help with FortWatch.ai?
Browse our documentation, submit a ticket, or reach out directly. Our team typically responds within a few hours.
Three ways to get support
Whether you need quick answers, hands-on help with a scan issue, or want to dig into the docs yourself — we've got you covered.
Email support
Reach our team directly for any question — technical issues, billing, or product feedback. We reply within hours.
Support ticket
For technical issues that need investigation — scan failures, false positives, or integration problems. We'll dig in.
Documentation
Step-by-step guides for scanning, integrations, API reference, and troubleshooting. Find answers on your own.
Create a support ticket
Describe your issue or question below. Include asset URLs, scan IDs, or screenshots if relevant — it helps us resolve things faster.
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