Onboarding Assistance
Guided onboarding to help your team get the most out of FortWatch from day one — asset setup, scan configuration, and team training.
Overview
Getting started with a new security platform should not take weeks. Our onboarding service pairs you with a dedicated security engineer who helps your team set up assets, configure scanning profiles, establish alert workflows, and understand how to act on findings. We ensure your team is self-sufficient before the engagement ends.
What's included
- Asset inventory and project setup
- Custom scanning profile configuration
- Alert and notification workflow setup
- Team training on the FortWatch dashboard
- Integration setup (Slack, Jira, etc.)
- Best practices documentation for your team
Common use cases
- New FortWatch customers getting started
- Teams migrating from another security tool
- MSPs onboarding multiple client workspaces
- Expanding FortWatch to additional teams or products
Deliverables
- Configured workspace with all assets
- Custom scanning profiles and schedules
- Team training session (recorded)
- Runbook for ongoing security operations
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